Privacy Policy
Last updated: January 1, 2025
1. Introduction
Pika Aero SAS, as data controller, is committed to protecting the privacy of users of its website and training platform. This policy describes how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data Collected
We collect the following data:
• Identification data: surname, first name, email address, phone number
• Professional data: company, position
• Training data: progress, results, certificates
• Connection data: IP address, connection logs
This data is collected during your registration, orders or use of our platform.
3. Use of Data
Your data is used to:
• Manage your account and platform access
• Provide ordered training courses
• Issue certificates and attestations
• Respond to your support requests
• Send information about our services (with your consent)
• Comply with our legal and regulatory obligations
4. Data Retention
Your data is kept for the period necessary for the purposes for which it was collected:
• Account data: duration of the business relationship + 3 years
• Training data: 10 years (aviation regulatory requirements)
• Billing data: 10 years (accounting requirements)
5. Your Rights
Under the GDPR, you have the following rights:
• Right of access to your data
• Right to rectification
• Right to erasure (within legal limits)
• Right to restriction of processing
• Right to data portability
• Right to object
To exercise these rights, contact us at: [email protected]
6. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction. Our servers are hosted in the European Union.
7. Cookies
Our website uses only cookies strictly necessary for the operation of the site. No tracking or advertising cookies are used without your explicit consent.
8. Contact
For any questions regarding this policy or your personal data, you can contact us:
Pika Aero SAS
Email: [email protected]
You also have the right to lodge a complaint with the CNIL (French Data Protection Authority).